The quality of customer service in all aspects was outstanding. Very happy with the quality of the product as well. The hardest part was waiting on the windows to arrive. We ordered in April and they were installed in around first of July. Probably pretty common, I don't know, first time to buy windows. The installers both for the gutters and the windows were very impressive. Hard working and did not take breaks! Not even a lunch break! A few things I pointed out were fixed immediately on the spot and without question. I felt like the jobs were done in a timely manner, without being rushed and with attention to detail. Seriously, I'm pretty picky and I have to say, they exceeded my expectations across the board. Very happy customer. Highly recommend this company!
I am on a tight budget but needed a window replaced because of leakage and decided to replace all 3 of my front windows so they matched. After several very high estimates I called Window Man and was pleasantly surprised with their price. I accepted the estimate and I was told that my windows would take 10 weeks but after 3 weeks they came in and are now installed and I am so very pleased with them and the great service from the main office to the installer. Thank you, Ann Gallaher
They have had my deposit since Feb and have made zero attempts to inform me about what is going on with my windows despite numerous promises of follow up phone calls that haven’t happened. It’s now June and still not one call to update me on what is going on. So if you want a responsive company who cares about all their customers I’m going to have to suggest you go elsewhere. I will update this if and when I ever get my windows. So to update my review and to clarify. I wasn’t upset about how long they were taking I was upset about the lack of communication around it. My sales person left which I think triggered a less than stellar start for me. I will say they did sincerely apologize for that and have worked to make it right. Which is honestly more than I expected so I do truly believe they will treat their customers well I just had a wonky experience. That said the windows have arrive and were installed. The installers were extremely professional and have done a great job, and my windows look amazing!!! I would recommend this company not because it was a perfect experience but because they owned the mistake, apologized and have gone out of their way to show what I believe is their normally high level of customer service.
From our first appointment to our installation day....Flawless. We have made major changes to our home and Window Man is on a whole new level. Their expertise and professionalism is a game changer. The results are amazing. Our home looks amazing.
Very professional, timely, and inexpensive! Mr. Joe and Joe Jr did a great job, very quick and simple. When finished with the install they offered to hang my blinds back up! I really appreciate Window Man for their great service! I will be using them again when I am ready to install more windows.
My father in law had his windows put in today the gentlemen came right in and went to work they were very polite and curtiouan they didn't take a break and work their but off until the job was done the work they did was excellent and we would gladly recommend them to anyone
Great company. Very friendly, professional, easy to communicate with and they offered the best price out of a couple quotes I received. Rance and his team completed the work - installing a 4x4 egress window where no window existed before - on time and in a single day. Very happy with their work and I will have them quote future jobs for us... Now on with the rest of the basement remodel! AdrianCarmel, IN
Replaced all my windows. Everything went smoothly from choosing the style and ordering all the way to installation. I could tell my installer was well experienced and did a great job getting my windows in. Good value and quality.
My Dining room was dark and felt cave like. I had a new window installed. Though it was a bit scary to see a hole in my wall, the end result was perfect. Love the new window. Everyone did a great job, from sales, office support and installers.
Kirk was great account rep. Did not try to oversell, very low pressure which was great! The crew was outstanding - you can tell they take pride in their workmanship -so rare these days!! Courteous and got the job done quickly.
Rance and his team did a great job from the start of the very first phone call to the completion of the egress window they installed. The staff is friendly, professional, and knowledgeable. We had them remove an existing window in our basement and install a code-compliant egress window/window well. They arrived on time and worked diligently until they completed the installation. I appreciated how they respected my property by rolling out wrestling mats to try and minimize the damage to the yard from the heavy machinery. They also took their shoes off every time they came in the house and needed to go into the basement. All in all, they completed the project in less than a day of work, were very professional in the process, and the project turned out great! I would recommend them to anyone. Disclaimer: I did not receive any benefits for posting this review. These are my own thoughts and opinions that I wanted to share for any future prospective customers of Window Man.
I called after-hours and the owner answered the phone personally on a Friday evening and set an appointment with me to install new windows in my home. He was able to come out the next day. I work nights so it was wonderful to have my call answered by the head honcho who took care of business without me having to leave message for a call back.
Perfection! The salesman Steve, great guy , knowable, and worked with me on picking out the style and colors of my windows . Then the OWNER came to my house and measured all 16 windows 2 side doors and 2 French doors . A few weeks later the best crew came and did an 2 day install . A great job was done by all. So this all took place last July . My house was so warm this winter and bills were low, so far this summer has been a cool retreat . The outside of the house is fresh and updated. If you want something done right, get the pros. Window Man came in way lower than the other guys . Thanks to the Window Man Team I am a warm bug in the winter and a cool cat in the summer.
I had other companies come out listened to a long presentation only to be quoted close to 20,000 dollars with a down payment for 5-6 windows. I was about to give up but then I contacted Window Man. Mike was the rep that came out, he was straight forward, not pushy and seemed to know what I needed. He walked through my house and said "we can replace that window too" a block window that I was afraid was going to cost too much so I didn't mention that it needed replaced too. One of the windows was so big I just knew it was going to be pricey. When Mike told me how much it was going to cost for 12 windows with the big one, I was floored there had to be a mistake. There was no mistake. What a relief! The owner himself came out to measure the windows gave me a guesstimate when they would be installed after they were made. A few weeks later I was contacted by the owners wife to set up my install, which she worked with my schedule although they wanted to come sooner than what I expected.The guys showed up and on time, and had my old windows out and the new ones in. They came back the next day to finish up. The windows look great and just flawless. I can't express how happy I am that I called them. I'm very happy with the windows so much that I don't even mind leaving their sign in my yard:))) I give them 10 stars. There's no doubt I will be hiring them for future projects because they do more than just windows. If you need new windows don't bother calling anyone else just call Window Man you will be surprised how much money you'll save you won't be sorry you did! One stop shop with no bull!!!
Completely satisfied customer! From the salesperson to the installers... everyone was was knowledgeable, friendly and professional! I would definitely recommend and use this company again! I had replacement windows installed and am now looking at having doors replaced by Window Man!
I called Windowman to have only 2 windows replaced in our family room. We had previously called another company that wanted to charge around 1500 a window!! I was already over budget on my remodel, so I was concerned I couldn't get the windows replaced. An estimator came out to quote me and I was surprised that the two windows could be done for such a fair price, that was way less expensive than the previous quote! I did have to wait about 4 weeks for the new windows, as each window is made to order. The guys came out, ripped out the old ones, installed the new windows and cleaned up all the mess! Such a great experience. The only reason I know they were there is the fact I have two brand new, high quality windows, that look amazing in my newly remodeled room!
Windows Man did a wonderful job in our house. Since the beginning they were the most responsible and reasonable company to work with. Extremely professional and respectful. The price was excellent and they worked fast and clean in our house. I highly recommend them. They are the Best!!
To begin with, I have two large picture windows one is 16ft. the other is 8ft. I knew the size of the windows would not be easy and would provide a bit of a challenge. I contacted a total of six companies to come to my home and provide a visual inspection. Some of the companies insisted that I myself and my wife must both be present, Or they will not come out to perform the visual inspection. I called Window Man and spoke with Holly and Brandy. I was amazed at how easy they Made setting the appointment, they provided a date and an arrival time of between 8am -10am On The date of the appointment at 8am. I received a call from Steve; he informed he would arrive at 9am. I am very impressed with Steve he was punctual arrived at 9am as promised. He got straight to the point. No Propaganda's. No long sales speech. He took measurements, Spent time to explain things to me and answered all my questions. I received my estimate in a timely fashion within 48 hours. It was emailed to me for consideration and review. It was fast and easy and the price was within the budget that I had set. I decide to hire Window Man. They told me it would be 4-5 weeks before windows would be ready. Just prior to Christmas I received the call the windows are ready. We set up a date for insulation with crew to arrive between 8am -9.30 am. Insulation day, the crew arrived promptly at 9.30am. I was greeted by a crew of five and introduced to each individual member. Ellis, Dakota, Robert, Josh, Ellis Jr. They immediately got to work. We offered them coffee but they would not touch it until they had completed 4 hours of work. The crew was dressed professional, well mannered, well-spoken and truly hard working. We felt very comfortable with the crew and the decision we made to hire the company. I would highly Window Man if you are looking for a competitive price, quality product and top notch professional from the office staff to the estimator to installers.
Our new windows are amazing! We opted to select a tan color, as opposed to the typical white, and the results are beautiful. The owner of the company is pleasant and cooperative. We highly recommend "Window Man," for window replacements.
From beginning to end, the experience with The Window Man was an A+. Working with Mike was great. He's a super nice guy and professional. The guy that came out to measure was professional and knowledgeable as well (I wasn't there, but I think his name was Jimmy). Holly made setting up the appointment easy. She was friendly and accommodating. Lastly, the install with Dakota (and Corey) was awesome too! Dakota went out of his way to make sure we were satisfied and he was fast. He replaced five windows in the time that I saw a neighbor have two window replaced! Plus I could tell the quality of work was not the same. Dakota paid attention to detail. I will definitely recommend Window Man to anyone I hear wanting windows replaced. In a price comparison, I didn't mind paying a little more. You get what you pay for. They are a "Classy Act"!
I don’t usually write reviews but I feel that the quality of work that was done deserves a review.I contacted Window Man to have some windows installed. When I called the office the person on the phone made me feel that she cared about what she was doing, and she felt strongly about the company she worked for. After scheduling an appointment I met the salesman and again I felt that he cared. We started with a couple windows and soon they had installed new windows and doors throughout the house. Now it was time to address the siding and again we called Window Man. We wanted to do the house two sides at a time, and they were more than helpful in accommodating our wishes. Now that it is completed, I am very happy with the work and the people who were in evolved with the entire jobs.Wonder who I will call when the roof needs done.
Hank is the one replaced our back door in our home. They are clean and quick and the do not leave anything for you to pick up when they are done. I would recommend their services to everyone I know!Thank you again to Rance and his team! Quality work!